Terms of Service & Privacy Policy


Welcome to Kobokobo. These terms of use constitute your agreement with Kobokobo.
(“Kobokobo” or “We” or “Us”).

Acceptance of Terms

By accessing the website, www.Kobokobo.com and such other sites that are operated by Kobokobo from time to time
(the “Site”) or using Kobokobo’s services (the “Kobokobo Services”), you agree to be bound by these terms of
service including Kobokobo’s privacy policy provided at the Site (the “Privacy Policy”), and any additional terms on
the Site (together “Terms of Service”). If you do not agree to the Terms of Service, you may not activate or use the
Kobokobo Services. Kobokobo may without notice renew, modify or amend the Terms of Service from time to time.
If you continue to use the Kobokobo Services you accept such revisions.

Governing Laws and Jurisdictional restrictions

If you are residing in a jurisdiction where it is prohibited by law to offer or use the Kobokobo Services, you may not
enter into this Agreement.

Third Party

Your access to and use of a service provided by a third party service or content provider, including but not limited to
your local mobile operator ("Provider"), may be subject to the Providers terms and conditions. For the avoidance of
doubt in using any such Provider service you will still be bound by these Terms of Service to the extent they are
applicable. As soon as your call is connected to a phone number provided by Kobokobo, the call may be charged by
your Provider, regardless of whether you are connected to the receiver of the call (e.g. even if the line is busy).

Usernames and pass code

You agree to provide true, accurate, current and complete information in all fields indicated as mandatory when
registering for the Kobokobo Services, as well as any additional information provided or any amendments made by
you. As part of signing up on the Site, a default pass code (password) required for access and use of the Kobokobo
Services will be provided. It is your responsibility to change the default pass code (password) to a password of your
choice. You are responsible for all actions that take place as a result of access to or use of the Kobokobo Services via
your pass code (password)and/or via your phone(s) and/or mobile phone(s) (“Device”) independently of whether the
access was made by yourself or by a third party using your pass code and/or Device.

Unauthorized Use/Stolen Device

If your Device is stolen or if you become aware of unauthorized use of the Kobokobo Services you must notify us
immediately to suspend the Kobokobo Services. You are responsible for all charges to your account with Kobokobo
(“Account”) until the Kobokobo Services are suspended. We have the right to change your user name and pass code
(password) at any time in our sole discretion and without notice.

Use of the Kobokobo Services

We grant you a non-exclusive, non-transferable right to view and use the Kobokobo Services and the Content (as
defined below) for and subject to your compliance with these Terms of Service.

Prohibited Use

You expressly acknowledge and agree to use any Kobokobo Service solely for lawful purposes. In this respect you
may not, without limitation (a) intercept or monitor, damage or modify any communication which is not intended for
you, (b) send any unsolicited commercial communication, (c) use any Kobokobo Service in any fraudulent way, (d)
submit or post to the Site or expose any third party to material which infringe any third party’s intellectual property
rights or violate the rights of any third party, is offensive, defamatory, racist, pornographic, illegal, harmful to minors,
indecent or otherwise, in Kobokobo’s sole discretion, is objectionable. Furthermore, you may not submit or publish
any material that solicits funds or services, contain advertising or includes programs that contain viruses or any other
programs designed to impair the functionality of any computer and you may not use any Kobokobo Service in any
manner that could damage, disable, overburden, or impair any Kobokobo server, or the network(s) connected to any
Kobokobo server, or interfere with any other party's use and enjoyment of the Kobokobo Services.

Submission of information to Kobokobo

In the course of using the Kobokobo Service, users may provide information about themselves which may be visible to
certain other users (see the Privacy Policy to learn more about information collected on this Site). You understand that
by posting materials or information on the Site or otherwise providing feedback and/or suggestions to Kobokobo you
are granting Kobokobo a royalty-free, world-wide, transferable, sub-licensable, perpetual, irrevocable license to use
this information in the course of offering the Kobokobo Services. Furthermore, you understand that Kobokobo retains
the right to reformat, excerpt, or translate any materials submitted by you.

Disclosure of information

Kobokobo reserves the right at all times to disclose any information as Kobokobo deems necessary to satisfy any
applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove or restrict any
information or materials, in whole or in part, in Kobokobo sole discretion.

No warranties

Kobokobo does not make any express warranty regarding the Kobokobo Services and disclaim any implied warranty,
including any warranty of merchantability, satisfactory quality, or fitness for a particular purpose; however Kobokobo
shall endeavor to provide the Kobokobo Services with minimum disruptions. Kobokobo cannot guarantee that the
Kobokobo Services will always function without disruptions, delay or other imperfections and Kobokobo may choose
not to provide service to countries or calling areas at its sole discretion. Since the Kobokobo Services will be
transmitted through public Internet lines and the public switched telephone network, you acknowledge that there may
be power outages or Internet service disruption and you may experience some disruptions in the Kobokobo Services,
e.g. packet loss and delay. Additionally, you also understand that calls, SMS, etc. to or from the public switched
telephone network are not encrypted and as such, could be potentially subject to eavesdropping by law enforcement
officials or other third parties over the public Internet. Kobokobo will not be liable for any disruption, delays,
eavesdropping or other omissions in the Kobokobo Services.

Suspension and interruption

Kobokobo is entitled, without any liability, to refuse, restrict, limit, suspend and/or interfere or interrupt the Kobokobo
Services or any part thereof, without any notice to you for the repair, improvement, and/or upgrade of the Kobokobo
Services or for any of the reasons for termination set forth below in these Terms of Service. In addition, at any time
Kobokobo may prevent use of the Kobokobo Services for any reason, including but not limited to, fraudulent calling
patterns, excessive usage, billing irregularities and unlawful use.


The content of the communication is entirely the responsibility of the person from whom such content originated. You,
therefore, may be exposed to content that is offensive, harmful, indecent or otherwise objectionable. Kobokobo will
not be liable for any type of communication spread by means of the Kobokobo Services.

911 Emergency calls

The Kobokobo Services do not and are not intended to support or carry emergency calls to any type of hospitals, law
enforcement agencies; medical care unit or any type of emergency services of any kind and Kobokobo is not liable in
any manner for such calls. In the event that, with your permission, another user uses your Account, you are responsible
to inform that user that it is not possible to support or carry emergency calls with the Kobokobo Services.

FAX messages

The phone numbers provided by Kobokobo do not and are not intended to support messaging via FAX and other
messaging media except as expressly stated on the Site.



In order to purchase credits for the Kobokobo Services and to charge your Account you shall pay Kobokobo the rates
as stated on the Site. Payments can either made manually by you, through your phone (pay by phone) or through the
automatic recharge function activated by you (Easy-Fill). Payments made through the assistance of customer service
representative will attract a fee of $2.50

Pay by Phone

The Pay by phone function allows you to recharge your KoboKobo account by phone for a chosen amount using a
credit or debit card you have previously used and opted to save on our site for subsequent future use. You are
responsible for all purchases that take place as a result of access to or use of the Kobokobo Services via your phone(s)
and/or mobile phone(s) (“Device”) independently of whether the purchase was made by yourself or by a third party
using your phone(s) and/or mobile phone(s) and/or Device. Kobokobo will not be responsible for any third party fees
or charges that may result for the use of pay by phone function.


The Easy-Fill function means that when your Account balance is below a certain level, your Account will be
automatically recharged with an amount pre-selected on Kobokobo.com. It is important to ensure that your credit card
or Bank account is well funded at all times when enrolling in this service. Kobokobo will not be responsible for any
fees and charges that may be incurred due to insufficient funds and /or over the limit fees on Clients’ Bank account
and /or Credit.


The rates for the Kobokobo Services are published on the Site. Kobokobo reserves the right to change the rates at any
time without notice. If you do not wish to accept such adjustment of rates, you are entitled to terminate the Account
with effect from the date on which the adjustment of rates would become effective. You agree that by continuing to
use the Kobokobo Services, following the adjustments of the rates, you accept such adjustments.

Roaming charges

You will also pay any additional charges you incur if you connect to the Kobokobo Services through a phone number
provided by Kobokobo while you are in a country that is not the country associated with your fixed net or mobile
phone Provider (“Roaming Charges”). Roaming Charges are charged in addition to any charges you may incur when
connecting to the Kobokobo Services.


You may request for a refund by submitting a written request in English to Kobokobo’s customer services via
info@kobokobo.com . Refund requests carried out through other means shall not be eligible for the refund. For the
avoidance of doubt, no refunds shall be given for services paid or credit acquired through vouchers, gift tokens or
similar. Kobokobo reserves the right to deny repetitive refund requests. Any abuse by you of the terms relating to
refunds hereunder shall lead to the termination of this Agreement.

Account and receipt

Kobokobo may provide an account history on the Site that includes information about your Account activity,
payments, calling history during a limited period, and your current Account balance (“Account History”), which may
change from time to time, and an e-mail receipt upon pre-payment for the Kobokobo Services. The Account History is
the only statement of your Account that Kobokobo will provide to you. IT IS YOUR RESPONSIBILITY TO PRINT
RECORDS. Kobokobo will use commercially reasonable efforts to correct any technical failures relating to the
Account History within a reasonable time. However, your inability to view the Account History does not extend, or
relieve you of, your obligation to pay any amounts owing to Kobokobo.

Accounting errors

If you believe that Kobokobo has charged your Account in error, you must submit a written request in English for
refund by contacting Kobokobo’s customer services via info@kobokobo.com within 90 days after the date the error
first appears on your Account History or within 120 days after the error occurred, whichever is the earlier.

Expiration of credits

An account that remains inactive for 24 consecutive months will be considered expired. All expired accounts will be
purged out of Kobokobo system and the unused credit balances will be lost.

Referral Program (coming soon)

Kobokobo’s Referral Program function on the Website allows you to recommend Kobokobo to your friends and
family. To do so, you must provide the e-mail addresses of the persons you are referring. By providing the e-mail
addresses, you are giving us permission to send an e-mail invitation in your name. Friends will be eligible to receive
an e-mail invitation if they are not current or former Customers and they have not already been told about Kobokobo
by another Customer through the Referral Program service. Information entered by you for Referral Program will be
used only for the purposes of generating e-mail messages to these potential Kobokobo Customers, and all such
messages will contain a functioning opt-out mechanism.
Refer a Friend is intended to be used only by our Customers to tell their friends and family about Kobokobo's service.
Kobokobo does not condone spamming. Spamming includes, but is not limited to, providing Kobokobo with the email
addresses of people who are not known to you and entering e-mail addresses that are found on a mass mailing llist.
If we determine that a Customer is inappropriately using our Referral Program, we may, in our sole discretion, block
the Customer from using the Website or cancel Customer's service, in addition to any other remedies permitted by
applicable law.
Kobokobo is not liable for any direct, indirect, or consequential damages due to the use of the Referral Program


Kobokobo Service termination/default

If you breach any representations to us or fail to perform any of the undertakings you made in the Terms of Service, or
if you are subject to any proceeding under bankruptcy, insolvency, liquidation or similar laws, you will be in default
and we may, without notice to you, suspend the KoboKobo Services and/or terminate the Terms of Service.

Cancellation of your Kobokobo Services

You may cancel the Kobokobo Services at any time. Unless otherwise stated herein, all Kobokobo Services will be
cancelled from the Site within 30days of receipt of written notice from you to info@kobokobo.com.

Limitation of Liability

Kobokobo is not liable for acts or omissions of another Provider, for information provided through your Device,
equipment failure or modification, or causes beyond our reasonable control. We are not liable for service outages nor
for service limitations or interruptions. We are not liable for any accidents or incidents which result from the use of the
Kobokobo Services by you or any other person. Our liability and the liability of any underlying Provider for any
failure or mistake shall in no event exceed the Kobokobo Services charges during the affected period. We and any
underlying Provider are not liable for any incidental, punitive or consequential damages such as lost profits. We, and
any underlying Provider, are not liable for economic loss or injuries to persons or property arising from the use of the
Kobokobo Services. This paragraph shall survive termination of the Terms of Service.



We may assign all or part of the Terms of Service without such assignment being considered change to the Terms of
Service and without notice to you. We are then released from all liability. You may not assign the Terms of Service
without our prior written approval.


You agree to indemnify and hold Kobokobo and its subsidiaries, affiliates, officers, agents or other partners, and
employees, harmless from any claim or demand, including without limitation attorneys' fees, made by any third party
due to or arising out of your (a) use of the Site or the Kobokobo Services including without limitation posting and
submitting of any material, (b) connection to the Site or the Kobokobo Services, (c) violation of the Terms of Service,
or (d) violation of any rights of another person or entity.

Applicable law and competent court

The Terms of Service shall be governed by and construed in accordance with the laws of the United states of America
without giving effect to the conflict of laws or provisions of the United states of America or your actual state or
country of residence. Any legal proceedings arising out of or relating to the Terms of Service or your relationship with
Kobokobo will be exclusively subject to the jurisdiction of the courts of the district of the United states of America.

Entire Agreement

These Terms of Service represent the entire agreement between you and us and supersedes all prior offers, contracts,
agreements and representations. The Terms of Service supersede all promises made to you by our client services
agents, representatives or employees. If any part of the Terms of Service is found invalid, the balance remains


Your privacy is important to us and we take great care to safeguard the ways in which any information you provide us
with is collected and used.
If you would like to view, correct, complete or remove your personal information, please contact Kobokobo by
sending a written notice in English via info@kobokobo.com


You may need to join Kobokobo to use the Kobokobo’s Services. By joining you acknowledge you are of legal age,
provided true information and are fully authorized to sign on behalf of any group requesting the service.

Information collection and use in general

Kobokobo uses your personal information to improve the Kobokobo Services and to offer more effective customer
service. Also, your details help us perform research and analysis to help improve our service. By using the Kobokobo
Services, you consent to any such transfer of information outside your country. Kobokobo abides by applicable safe
harbor frameworks regarding the collection, use, and retention of personal information.

Sharing of your Personal Information

We will not disclose your personal information outside Kobokobo and its controlled subsidiaries and affiliates without
your consent, except as described in the Terms of Service.
Some Kobokobo Services may be offered in conjunction with another company. In such cases, both Kobokobo and the
other company may receive information collected in conjunction with these co-branded services.
We may hire other companies to provide services on our behalf, such as marketing activities, handling mail-outs,
providing customer support, hosting web sites, billing, or performing statistical analysis. Those companies will be
permitted to obtain only the personal information they need to deliver the service.
We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with
the law or legal process served on Kobokobo; (b) protect and defend the rights or property of Kobokobo (including the
enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of the
Kobokobo Services or members of the public.

Accessing your personal information

You may be able to view or edit your personal information online. To help prevent your personal information from
being viewed by others, you will be required to sign in with your credentials (email and pass code (password)).

Communication preferences

You can stop the delivery of future promotional e-mails from Kobokobo and services by following the specific
instructions in the e-mail you receive.
You may also have the option of proactively making choices about the communications you receive from Kobokobo,
the Kobokobo Services or by visiting and signing into the Site.
These communication choices do not apply to mandatory service communications that are considered part of certain
Kobokobo Services, which you may receive periodically unless you cancel the service.

Security of your personal information

Kobokobo uses advanced security technologies and procedures to protect your personal information from
unauthorized access. Your details are stored on computer systems with limited access in controlled facilities, and
credit card numbers and pass code (password) are protected with Secure Socket Layer (SSL) encryption when
transferred over the Internet.
Your pass code (password) helps protect your accounts and personal information, and therefore it is your
responsibility to keep your pass code (password) confidential. Do not share it with anyone, and make sure you log out
before leaving the Site.

Log files and IP addresses

Kobokobo uses your IP address to diagnose our server problems and to administer our Site.